CRM Enrichment
Turn Conversations Into Structured CRM Data
Transform unstructured conversations into clean records, enriched contacts, and actionable insights.
Marc Beaumont
Email
Occupation
Income range
Location
Coverage
Dependents
Capture structured fields, enrich records in real time. Names, budgets, timelines, pain points, and custom attributes are extracted mid-conversation and synced to your CRM without manual entry.
Destination
 
Trip length
 
Departure
 
Travellers
 
Conditions
 
Coverage
 
Budget
 
Conversational data capture.
As prospects answer questions in chat, structured fields populate in real time, turning conversations into clean CRM-ready records.
Home
Auto
Life
Enriched profiles, smarter routing.
The richer your contact data, the more precise your routing. Enriched attributes determine which team or advisor gets each lead.
Qualify and enrich together.
Every qualifying conversation captures key business details and syncs them to the contact record automatically.
Emma
Thanks to Dimedove, we're able to bring more personalization into the quote journey, give advisors better context behind the scenes, and create a customer experience that feels more guided, responsive, and differentiated.
Jacomo Deschatelets, Co-founder & CMO
Emma's favorite features
Apps
Website
Socials
Workflows
AGENTS[03]
AI agents that work for you. Deploy agents that qualify, engage, and route leads across every touchpoint.
Define your products, qualification criteria, and escalation rules. Your agents follow the playbook.
Explore Agents
INDUSTRIES[06]
Industry-ready agents that do real work. Delegate qualification and operational follow-through to AI agents configured to your workflows and standards.
Inbox4e965b38-a36c-43c4-a7d9-9be8379a5058Qualified
Call
TravelSafe LineTravel Insurer

6 min ago · 12 min

Olivia Carter

c58dc902-95d0-42e8-a0da-136e0427632a

Events
Insights
Events

Actions taken by the agent.

Medical

Italy Multi-City Anniversary Coverage Intake

Traveler confirmed destination as Italy, Florence, and the Amalfi Coast, with a 14-day trip for 2 adults. User explicitly confirmed no pre-existing conditions or active prescriptions, requested medical coverage, baggage protection, cancellation flexibility, and ferry connection disruption coverage, and noted this is an anniversary trip with multiple city transfers and ferry segments.

See more

Turn Every Inquiry Into a Qualified Policy Opportunity
Capture coverage needs, score applicant fit, and route ready-to-close leads to the right broker or underwriter.
Explore Insurance
Your industry, your process.
Tell us how your team qualifies and converts leads today. We'll map Dimedove to your exact workflow.
SECURE FOUNDATIONS[07]
Built on strong foundations. Dimedove applies controls across infrastructure, access, and agent behavior so data stays protected at every step.
Infrastructure Security
Resilient, encrypted infrastructure designed to protect your data and keep your business running without interruption.
Identity & Access Control
Granular roles, passwordless logins, and strict access boundaries ensure only the right people can access the right data.
Agent Behavior & Data Governance
Your agents operate with built-in guardrails, while your data stays private and never used to train external models.
Emma
Bankeo
Levitas
Terry
OneTrip
Groupe Stratège