Route qualified leads, assign the right owner every time. Routing decisions are made from qualification data in real time, by territory, specialization, deal size, or any custom rule, to a rep, a queue, or an automated workflow.
Data-driven routing decisions.
The agent captures key details like revenue, location, and needs in conversation, giving routing rules the data to match accurately.
Route from every channel.
Leads from web inquiries, phone calls, forms, email, and messaging are all qualified and funneled into the same routing engine.
Webhook event handler
New lead follow-upAuto-call new leads within 60s of form submission.
Lead callback
New qualified opportunity
Post-routing workflows.
After routing, the next steps run automatically: CRM updates, team alerts, and follow-up sequences.
“Thanks to Dimedove, we're able to bring more personalization into the quote journey, give advisors better context behind the scenes, and create a customer experience that feels more guided, responsive, and differentiated.”
Jacomo Deschatelets, Co-founder & CMO
Emma's favorite features
Apps
Website
Socials
Workflows
AGENTS[03]
AI agents that work for you. Deploy agents that qualify, engage, and route leads across every touchpoint.
Define your products, qualification criteria, and escalation rules. Your agents follow the playbook.
INDUSTRIES[06]
Industry-ready agents that do real work. Delegate qualification and operational follow-through to AI agents configured to your workflows and standards.
Inbox4e965b38-a36c-43c4-a7d9-9be8379a5058Qualified
Call
TravelSafe LineTravel Insurer
6 min ago · 12 min
Olivia Carter
c58dc902-95d0-42e8-a0da-136e0427632a
Events
Insights
Events
Actions taken by the agent.
Medical
Italy Multi-City Anniversary Coverage Intake
Traveler confirmed destination as Italy, Florence, and the Amalfi Coast, with a 14-day trip for 2 adults. User explicitly confirmed no pre-existing conditions or active prescriptions, requested medical coverage, baggage protection, cancellation flexibility, and ferry connection disruption coverage, and noted this is an anniversary trip with multiple city transfers and ferry segments.
See more
Turn Every Inquiry Into a Qualified Policy Opportunity
Capture coverage needs, score applicant fit, and route ready-to-close leads to the right broker or underwriter.
Explore InsuranceYour industry, your process.
Tell us how your team qualifies and converts leads today. We'll map Dimedove to your exact workflow.
DEVELOPERS[05]
Build custom experiences on Dimedove. Ship your own interface with real-time webhooks, MCP-ready agents, and an API that lets you craft exactly the product experience you want.
conversation.qualified
POSTapi.acme.co/hooks
task.completed
POSTcrm.client.io/tasks
human.required
POSTsupport.com/escalate
chat.ended
POSTanalytics.co/sessions
Webhooks
Subscribe to platform events and trigger actions in your own systems. Real-time notifications for conversations, leads, and contacts.
MCP Server
Expose your agent's capabilities, knowledge, and tools across any MCP-compatible interface, from IDEs to chat apps and custom frontends.
chat.tsx
Custom Apps
Build your own frontend while using Dimedove as the backend. Query the API to create fully custom conversational experiences with complete UI control.
SECURE FOUNDATIONS[07]
Built on strong foundations. Dimedove applies controls across infrastructure, access, and agent behavior so data stays protected at every step.
Infrastructure Security
Resilient, encrypted infrastructure designed to protect your data and keep your business running without interruption.
Identity & Access Control
Granular roles, passwordless logins, and strict access boundaries ensure only the right people can access the right data.
Agent Behavior & Data Governance
Your agents operate with built-in guardrails, while your data stays private and never used to train external models.
